Salesforce News Roundup: AI

Posted on November 27, 2023  (Last modified on May 15, 2025) • 3 min read • 530 words

From Salesforce AI to ChatGPT, Artificial Intelligence has been shaking up the tech world! While AI has been a part of our lives for quite some time now, the past year has heralded an unprecedented surge in momentum and public interest..

From Salesforce AI to ChatGPT, Artificial Intelligence has been shaking up the tech world! While AI has been a part of our lives for quite some time now, the past year has heralded an unprecedented surge in momentum and public interest. Today, we’ve rounded up the most compelling recent bits of press from the world where Salesforce and AI overlap. Let’s dive in!

How Generative AI is Revolutionizing Application Development  

First up is an interesting article that breaks down how generative AI is changing the playing field for App Development. By using Salesforce's latest product release Einstein 1 Platform, individuals are able to witness firsthand how AI computes tasks and actions to solve problems one would have never considered before.

What is Generative CRM — And What Will It Mean For Your Business?  

Learn how AI gets integrated into the CRM space and shapes the way you assess and manage your customers. Building a foundation with a “virtual assistant” reduces time, frees up resources, and provides more value for the work you do every day. Learn how AI gets implemented with both public and private data.

Is Your Generative AI Making Things Up? 4 Ways To Keep It Honest  

Learn what to consider when integrating AI within your business processes. Staying true to your company values, even through the hurdles and obstacles this new technology brings to us all. A worthwhile AI implementation seeks transparency, regulation, and safeguards in place.

Merchandisers Have an Ace up Their Sleeve This Holiday Season: AI  

Boosts sales, build confidence, and create customer experiences this Black Friday, Cyber Monday, and Holiday Season. Learn to automate for simpler, quicker, and easier decisions to reach your revenue-generating goals. Manage content, and inventory while assessing customer feedback.

Automated Onboarding is Now Easier With AI  

What if I told you with a “virtual assistant” up your sleeve you can achieve your next onboarding as easy as 1,2,3? Break down the benefits of using AI to automate the processes for up-and-coming new hires. Give your company the boost it needs to attract new candidates that really want to work for you.

Is Your Organization Ready for AI?  

Looking to address the “Big Picture” items within your company. AI may not be suitable for your business now, but that doesn’t mean it can’t later down the road. Evaluate each process to see where AI is able to pick up the slack or gain new ground. Preserve your company values and standards to understand AI expectations versus reality.

7 Easy Ways You Can Skill Up for AI  

AI is not going away anytime soon so strap up and enjoy the ride. Learn how to rack up some “brownie points” and build some new skills. Use the tools available to stay in front of the pack. Learn to practice the many ways of AI. As always, be sure to subscribe and stay tuned as we continue to collect and curate relevant Salesforce news, tips, tricks, and more! And, if you ever need a hand with your org, drop us a line! Until next time, keep working hard, smart, and happy! We’ll see you in the cloud.